Excellent components for a reasonable price.
This machine is an excellent alternative to mainstream competitors offering systems with similar or even inferior specs, but over the $2000 price point. Desktop power in a laptop at Eluktronic's price point is an excellent value regardless of some of my realistic hardware concerns. First of all, my experience with Eluktronics so far has been excellent. I encountered a billing issue while ordered my machine and the sales team at Eluktronics was very attentive and helpful. I have not had any dealings with support, but I imagine they are similarly customer-focused. I do have some grievances with the machine; however, these are not the fault of Eluktronics as they are not the manufacturer of the laptop chassis. As another reviewer mentioned, the battery life is utterly abysmal (about an hour of very light usage on power saver settings). Secondly, the network adapter is demonstrably inferior to other laptops and wireless adapters I have in my possession. The keyboard and track pad are good, but not great. The display panel is somewhat disappointing -- there is a significant amount of light bleed in the corners when the screen is dark and the detail for blacks and other dark colors is sub-par. Also--Windows 10 is awful, just awful--I will be installing Windows 7 on the machine shortly. With all that said, I would still highly recommend this laptop. I have yet to complete any detailed performance tweaking to extended the battery life and alleviate some of my other concerns. I love the number and variety of ports which seems to be increasingly difficult to find on notebooks. I purchased this notebook mainly as a portable desktop while I work overseas. I have an external monitor, keyboard, mouse, and network adapter. In this capacity--it is absolutely fantastic. It has so far met or outperformed my desktop at home.