Diagnostic Fee

$75.00
Current stock: 0
Description

Description

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Reviews

Reviews (2)

Jeremy Mar 9th 2020

Will buy again

After 3 years of heavy use my laptop developed a mother board issue. Most companies would have just told you tough luck. The support crew diagnosed my problem and offered to install some of my components in a barebone kit for a fair price. When I'm looking to upgrade I will definitely look to be a repeat customer.

John Oct 30th 2019

Eluktronics Pro-X P950HR

Quality is not good. I spent more than $1700 for this laptop, which even doesn't include the software because my son's company (Microsoft) give them free version. The laptop is always on the desk. The lid doesn't close everyday. After 14 months, the cable connecting to the screen broken. Repair service is slow.I shipped the laptop back to the company in Delaware for repairing. Because the company in DE doesn't have parts, it is shipped to CA, VIA UPS GROUND! It took 7 days to get there.After the job is done, It is shipped back to my son in Seattle from CA VIA UPS GROUND again. Terrible. I give 2 stars is because the customer support people always talk to the use nicely.But, they have no way to improve neither the quality of the laptop nor expediting the service. I will not buy the product from this company any more if the company doesn't change anything to improve the quality and service and will not recommend anyone to buy laptops from this company.

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