Service was excellent
I was very impressed with Eluktronics service. They were responsive to my many questions during the whole process. I checked in, often and they let me know what was happening. It turned out that the error was not on my system, but a hardware error on one of the drives, which I did not send.. They were very thorough. I have always loved this laptop and with the quality of their service, I'd totally get one, again.